英语道歉信：
Dear Mr。 Robert，
I would like to apologize for the delay in shipping your order。 Due to excessive demand last month， it seems impossible for us to process all the orders in time。
However， we sent your order earlier this morning， and we are sure you will receive them by tomorrow。
Please accept our sincere apologies again for any inconvenience we have caused you。
Thank you very much for your consideration。
Yours truly，
NKC Co。
亲爱的罗伯特先生：
我想要对此次的交货延迟道歉。由于上个月订单过多，我们不太可能及时完成所有的订单。
可是您的货品我们已于今日早上寄出，相信您将于明天之前收到货品。
给您造成任何不便，请再次理解我们真诚的歉意。
十分感激您的谅解。
您真诚的，
NKC 公司
英语道歉信（三）：
Dear Friends，
Please accept my sincere apology for the inconvenience that I caused you by adding the extra visiting without your permission。
I had no intention of intruding on your personal life。 In China， arranging interesting leisure activities for visitors is a mon way to show wele。 However， as your receptionist， I should have realized that you are inclined to regard your private time as an inviolable treasure and hate to be harassed by unplanned matters。
I’m really sorry that I didn’t check with you before making such insiderate arrangement 。All I can say is that it won’t happen again。
Sincerely，
LiLi
英语道歉信（四）：www.xuexiting.Com
Dear Mr。 Karl，
Please accept our heartfelt apologies for the late delivery of goods to your pany。
The delay resulted from a minor malfunction in our inventory system。 However， we have had it resolved now。 Your shipment will be sent out this afternoon。 We are sure you will get them tomorrow。
We hope that you will forgive our minor mistake and we can continue our cooperation。
Yours sincerely，
KS Co。
亲爱的卡尔先生：
对于此次出货日期延迟，请理解我们真诚的道歉。
此次延迟是由于我们的存货系统出了一点小故障，可是此刻问题已经解决了。您的货我们将于今日午时发出。我们确信您能在明天收到货。
期望您能原谅我们小小的过失并且能够继续合作。
您真诚的，
KS 公司
英语道歉信：
Dear Anne，
Thank you for your invitation to dinner at your home tomorrow evening。 Unfortunately， it is much to my regret that I cannot join you and your family， because I will be fully occupied then for an important exam ing the day after tomorrow。 I feel terribly sorry for missing the chance of such a happy get-together， and I hope that all of you enjoy a good time。 Is it possible for you and me to have a private meeting afterward? If so， please dont hesitate to drop me a line about your preferable date。 I do long for a pleasant chat with you。
Please allow me to say sorry again。
Regards，
Li Ming
亲爱的安：
感激你邀请我于明日晚上与你和你的家人共进午餐。可是，我十分遗憾地告诉你我无法赴约，因为我将忙于准备后天的一门重要考试。错过了这么一个欢乐的聚会我深感遗憾，我期望你们能度过一个愉快的时光。对了，在我考试后我们能够见一面么?如果能够的话请随
时给我打电话，我十分期待能和你愉快地聊天。
请允许我再一次致歉。
您真诚的，
李明
英语道歉信（4）：
因未能及时还书致歉
Unable to return borrowed book on time
Dear Kate:
Excuse me for my long delaying in returning to you your Robinson Crusoe which I read through with great interest。 I had finished reading the book and was about to return it when my cousin came to see me。 Never having seen the book， She was so interested in it that I had to retain it longer。 However， I hope that in view of the additional delight thus afforded by your book， you will overlook my negligence in not returning it sooner。
Thanking you again for the loan。
Sincerely yours，
Tom
英语道歉信（5 ）：
Dear Sarah，
I am terribly sorry to tell you that I am unable to attend your birthday part next Thursday evening。 That is owing to the fact that my younger brother suddenly fell ill and was taken to a hospital this morning。 I have to go there immediately and take care of him。 As told by the doctor in charge， it will take around five days for him to recover and I have asked my boss for a leave。
I really regret that I cannot go to celebrate your birthday personally and would miss the perfect chance of enjoying myself with all our old friends。 I have chosen a small gift for you and will send it to you tomorrow to show my best wishes。 Besides， please give my regards to our friends when you meet them at the party。
Cordially，
Li Ming
英语道歉信（ 6 ）：
Dear Charlie，
Kindly excuse me for my not being able to see you off at the airport this Saturday as I have promised。
A major business partner of our pany will be attending an important conference in Xiamen this weekend， and my boss finally chooses me to acpany him there to negotiate about a new transaction。 I have just been informed of this plan and am happy about the decisionthis is an opportunity to both display and enhance my abilities， so I am afraid I cannot be present at the airport。
Pursuing study overseas is an essential step in the acplishment of your dream。
How I wish I could have the chance to share with you my personal feelings and suggestions before you are away! I hereby send you a gift to wish you good luck。 Please forgive me。
Cordially，
Li Ming
英语道歉信（ 7 ）：
Dear Charlie，
Kindly excuse me for my not being able to see you off at the airport this Saturday as I have promised。
A major business partner of our pany will be attending an important conference in Xiamen this weekend， and my boss finally chooses me to acpany him there to negotiate about a new transaction。 I have just been informed of this plan and am happy about the decisionthis is an opportunity to both display and enhance my abilities， so I am afraid I cannot be present at the airport。
Pursuing study overseas is an essential step in the acplishment of your dream。 How I wish I could have the chance to share with you my personal feelings and suggestions before you are away! I hereby send you a gift to wish you good luck。 Please forgive me。
Cordially，
Li Ming
英语道歉信（ 8 ）：
Dear Sir or Madame，
As one of the regular customers of your online store， I am writing this letter to express my plaint against the flaws in your productan electronic dictionary I bought in your shop the other day。
The dictionary is supposed to be a favorable tool for my study。
Unfortunately， I found that there are several problems。
To begin with， when I opened it， I detected that the appearance of it had been scratched。
Secondly， I did not find the battery promised in the advertisement posted on the homepage of your shop， which makes me feel that you have not kept your promise。
What is worse， some of the keys on the keyboard do not work。
I strongly request that a satisfactory explanation be given and effective measures should be taken to improve your service and the quality of your products。
You can either send a new one to me or refund me my money in full。
I am looking forward to your reply at your earliest convenience。
Sincerely yours，
Li Hua
英语道歉信（ 9 ）：
Dear Tom，
I’m very sorry that I can’t go on a trip to Beijing with you next weekend， which I have promised you。I’m writing to tell you the reason for it。(topic)
Just now， my cousin， Li Ming， who went abroad for further education last year， informed me that he would return the next Saturday morning。
He asked me to pick him up at the airport with his parents。
As you know， we haven’t seen each other for about a year， so I’ll have to help him in the first place。
I really hope that you can accept my apologies and understand me。
I would appreciate it if you allow me to fix another time to show you around some places of interest in Beijing。
Wish you have a good time this weekend!
Yours，
Li Ming
英语道歉信（1 0）：
Dear Charlie，
Kindly excuse me for my not being able to see you off at the airport this Saturday as I have promised。 A major business partner of our pany will be attending an important conference in Xiamen this weekend， and my boss finally chooses me to acpany him there to negotiate about a new transaction。
I have just been informed of this plan and am happy about the decisionthis is an opportunity to both display and enhance my abilities， so I am afraid I cannot be present at the airport。 Pursuing study overseas is an essential step in the acplishment of your dream。
亲爱的查理，
请原谅我的不能给你送行机场这个星期六我已经承诺。我们公司的主要业务合作伙伴将出席一个重要会议在厦门这个周末，和我的老板最终选择我陪他去谈判关于一个新事务。
我刚刚被告知这个计划，我高兴的决定是一个机会展示和提高我的本事，所以我恐怕不能到机场。追求海外留学是一个重要的一步成就你的梦想。