dearmr.shen:
wearesorrytolearnoftheunpleasantexperienceyouhadencounteredduringyourlaststaywithusonjun.13-15,1999asincorrectamountwaschargedontoyourvisacardaccount,itshouldbermb6787insteadofrmb3887.42.
wehavemadeafullinvestigationintomatterandregrettosaythatitwasourstaffsmistake,therefore,weaskforyourkindunderstandingashumanerrorisboundtocreepinonoccasionandacceptourmostsincereapologiestoyouinthisrespect.
mr.shen,attachediscopyofyourhotelbillandamendedvisacardvoucherwithcorrectamountindicatedforyourreferenceandperusal.ifyouhaveanyqueries,pleasedonothesitatetocontactus.yoursincerely
alfredzhuang
frontofficemanager
Dearxxx:
Iamwritingthislettertoapologizetoyouformyfailingtoxxx.
Thereasonisthatxxx.IamsorrythatIcannotfinishxxxintime,butisitpossiblethatImakeupthelossbyxxx.Ifso,Iwillputeverythingelseasidetoxxx
Idohopethatyoucanunderstandmysituationandacceptmyapology.
Yourssincerely,LiMing
DearCharlie:
KindlyexcusemeformynotbeingabletoseeyouoffattheairportthisSaturdayasIhavepromised.
Amajorbusinesspartnerofourcompanywillbeattendinganimportantconferenceinxiamenthisweekend,andmybossfinallychoosesmetoaccompanyhimtheretonegotiateaboutanewtransaction.Ihavejustbeeninformedofthisplanandamhappyaboutthedecision—thisisanopportunitytobothdisplayandenhancemyabilities,soIamafraidIcannotbepresentattheairport.Pursuingstudyoverseasisanessentialstepintheaccomplishmentofyourdream.
HowIwishIcouldhavethechancetosharewithyoumypersonalfeelingsandsuggestionsbeforeyouareaway!Iherebysendyouagifttowishyougood
luck.Pleaseforgiveme.
Cordially,LiMing
DearXXX,
IamwritingthislettertoeXXpressmyapologythatXXXXXXXXXXXXXX.
Ifeelterriblysorryaboutthis.
Onceagain,Iamverysorryforanyinconveniencecaused.Iwillbereallyappreciatedifyoucanacceptmyapologiesandunderstandmysituation.
YoursSincerelyxxx
xxx:
Imsosorry,Iwaslateforschool。Ithinkitsabadhabitandbadmanners.Iwillgotoschoolalittleearlier,andgotoattendclassontime.
Illneverbelateforschoolagain,pleaseforgivemeandbelieveme.
Thankyou!
xx
Dearxx,
Iamwritingthislettertoexpressmyapologythatxx.Ifeelterriblysorryaboutthis.
Onceagain,Iamverysorryforanyinconveniencecaused.Iwillbereallyappreciatedifyoucanacceptmyapologiesandunderstandmysituation.
YoursSincerely
xxxxxxxxx
亲爱的客人:
您好!首先请允许我对您遇到的预定没有房间的.问题给您带来的不便致以真诚的道歉。由于近来客人较多,客房紧张,导致有些客人无法入住,我们深感抱歉。
我们可以介绍您去与我们同等档次的酒店,还有不知您方不方便把您的姓名和联系方式留下,如果有了房间我们会在第一时间通知您并免费接您回来,为了表示我们的歉意,我们决定在您入住时给你一定折扣折并免费提供早餐。
祝您过得愉快!
XXX酒店
20xx年xx月xx日
Dear:
Iamwritingthislettertoexpressmyapologythatxxxxxxxxxxxxxx.Ifeelterriblysorryaboutthis.
Onceagain,Iamverysorryforanyinconveniencecaused.Iwillbereallyappreciatedifyoucanacceptmyapologiesandunderstandmysituation.YoursSincerelyxxxxxxxxx
Sincerelyyours,xin
Dearxx,
Iamwritingthislettertoexpressmyapologythatxxxxxxxxxxxxxx.Ifeelterriblysorryaboutthis.
Onceagain,Iamverysorryforanyinconveniencecaused.Iwillbereallyappreciatedifyoucanacceptmyapologiesandunderstandmysituation.YoursSincerelyxxxxxxxxx
YoursSincerely,xxx
DearSarah:
IamterriblysorrytotellyouthatIamunabletoattendyourbirthdaypartnextThursdayevening.Thatisowingtothefactthatmyyoungerbrothersuddenlyfellillandwastakentoahospitalthismorning.Ihavetogothereimmediatelyandtakecareofhim.Astoldbythedoctorincharge,itwilltakearoundfivedaysforhimtorecoverandIhaveaskedmybossforaleave.
IreallyregretthatIcannotgotocelebrateyourbirthdaypersonallyandwouldmisstheperfectchanceofenjoyingmyselfwithallouroldfriends.Ihavechosenasmallgiftforyouandwillsendittoyoutomorrowtoshowmybestwishes.Besides,pleasegivemyregardstoourfriendswhenyoumeetthemattheparty.
Cordially,xxx